OUR EXPERIENCE WILL
HELP WITH YOUR RECOVERY

YOUR WELL BEING IS OUR PRIORITY
CONTACT US ON: 9682 6029

BOOKING AND CANCELLATION POLICY

Payment Policy

Lakeside Sports Medicine Centre understands that injury and illness can negatively impact on your income and that payment for the necessary care may be difficult. If this is the case, LakesideSMC management is happy to discuss alternative payment options. Payments for all services not previously discussed with staff are required at the time of service. A late payment fee will be charged for all accounts unpaid

Days Outstanding

1 – 29

30 – 59

60 – 89

90 +

Percentage of Service Fee

10%

20%

25%

25% (plus referral to debt collector)

Booking and failure to attend policy

Cancellations within 12 hours and failure to attend appointments significantly affect the care we are able to provide our patients. Many patients requiring urgent care are simply unable to see a clinician as we are regularly booked out. This can result in many patients who are suffering significant pain or disability having to wait unnecessarily. As we wish to provide the best care to all patients we ask that if you do need to cancel or reschedule your appointment that you do so at least 12 hours prior to your original appointment time. A failure to attend or cancellation fee will be applied based on the fee structure outlined below.

Initial Consultation: $50.00
Extended Consultation: $50.00
Standard Consultation: $30.00

​Please note that for WorkCover, TAC, DVA, Commcare and InjuryNet patients this will be charged directly to the patient

CONVENIENCE AT YOUR DOORSTEP

Lakeside Sports Medicine Centre is conveniently located close to the CBD at the iconic Melbourne Sports and Aquatic Centre, part of Melbourne’s first class Sports Hub in Albert Park. Our sports medicine clinic offers patients access to a multidisciplinary team of highly trained health professionals. Treating specialists are committed to providing quality sports medicine whether it be for the elite athlete
or members of the general public.

 

Address: MSAC Ground Floor, Suite 7 Aughtie Drive, ​Albert Park
Postal Address: MSAC Box 7, Aughtie Drive Albert Park Victoria 3206

Phone: +61 3 9682 6029
Fax: +61 3 9682 9278
Email: admin@lakesidesmc.com.au

OPERATIONAL HOURS:
Monday: 7.00am till 8.00pm
Tuesday: 7.00am till 8.00pm
Wednesday: 7.00am till 8.00pm
Thursday: 7.00am till 8.00pm
Friday: 7.00am till 6.00pm
Saturday: 8.00am till 1.00pm